Privacy Policy

This is the Privacy Policy of Nordhaven (hereafter “Nordhaven”, “we”, “us”, “our” or “ours”), an entrepreneurship located at Spangesekade 161, Rotterdam. Nordhaven is registered at the Chamber of Commerce under number 61480681. This Privacy Policy elaborated on our processes of gathering, processing, using and protecting data, in relation to our website (hereafter “website”). De processing of (personal)date happens in compliance to the General Data Protection Regulation (25th May 2018) and all Dutch national laws additional to this regulation.

Our Privacy Policy is applicable to all users/visitors of/on our website (hereafter “users”). By using our website and our services you declare to understand, and to be accord with, that Nordhaven offers a platform to offer our services to our users, and for you as a user to gather information provided by us, e.g. articles and such. We exonerate any responsibility, risks and damages for/caused by using our website.

What data do we gather?

We gather the following personal data, if you provide us with such via a form or email:

  1. Name;
  2. Telephone number;
  3. E-mail adress;
  4. Address;
  5. Communication between the user and Nordhaven (we may send service-related e-mails).

Also, by using our website, you give permission for us to gather the following data:

Log file information

We gather information which your browser sends each time you visit our website. This log file may contain information such as your IP-address, browser-type, version of the browser, the pages of our website which you visit, the time and date of your visit, location if you share this, the time spend on our pages and other statistics.

We do NOT gather your IP-address. We can never see your IP-address, even if you provide this option. You can change the visibility of your IP-address in your browser-settings. We are not able to identify you as a person. We will not compare the unidentifiable data we possess with other available information in order to determine your identity.

Analytical services

We use analytical services of third parties. These services help us to analyse trends and traffic on our website. This third-party-services gather data sent by your computer, or other devices, to our website. This data is about the pages of our website which you visit, add-ons we use and the functionalities of our website which you use. These tools use ‘cookies’. These are plain text-files which are saved on your hard-drive, or in the internal memory of your computer. Cookies are not harmful and nonintrusive and cannot damage any files on your computer. Cookies gather unidentifiable data about your log-information and behaviour. We cannot in any way identify you. You can easily delete these cookies from your computer from the folder ‘Cookies’. You can also change your browser settings to prevent your browser from automatically accepting cookies. Google Analytics installs a permanent cookie on your web browser, but cannot identify you. This cookie cannot be used by any other party than Google. Google’s right to use and share information is limited by the ‘Google Analytics Terms of use’  and the ‘Google Privacy Policy’. U can prevent Google Analytics from identifying you by switching off cookies in your browser settings.

Nordhaven uses remarketing services to advertise on websites of third parties, after your visit to our website. We, and third parties with which we cooperate, use cookies to optimize advertisements showed to you based on your previous sessions.

Google: Google AdWords remarketing service is offered by Google Inc. You can opt-out for YouGoogle Analytics for Display Advertising by visiting the Google Ads Settings page: Google advises to install the Google Analytics Opt-out Browser Add-on – Analytics Opt-out Browser Add-on offers users the ability to prevent their data from being gathered and shared by Google Analytics. For more information about the privacy policy of Google you can visit the following website:

All other services we use to gather information concerning the behaviour of our visitors follow hereunder. The information they gather are not linkable to a person and exclusively offer insight in the quality of our website and our services. This information is used to optimize our website and services.

Google Analystics: Analyses your visit to our site. It offers anonymous statistics.

Hotjar: Analyses your visit to our site. It offers anonymous statistics.

Facebook Business Account: During a visit to our website we link a pixel to your profile. This pixel can gather information in accordance with the privacy-, cookie- and user policy of Facebook. This data is gathered by Facebook and is inaccessible for us. We can, however, use this information with the services Facebook offers to offer advertisements. More information is provided by Facebook and is accessible via your Facebook profile à settings à privacy(policies).

Why do we gather this data?

We are allowed to gather this data compliant to article 6, sub 1 under f jo. Consideration 47 last sentence of the General Data Protection Regulation. For gathering and processing this data we need not ask permission, in accordance with the before mentioned GDPR-provision, unabated the requirements and other regulations applicable to this privacy policy.

How do we use this data?

All gathered data is used to support and improve our services and website by:

  1. Testing and improving the expediency of our website and services;
  2. Chartering statistics, such as the number of visitors and traffic on our website;
  3. Diagnose and solve technical issues;
  4. Test and/or develop new products and functionalities.


We are allowed to use your data to contact you for newsletters or marketing- and promotional purposes which may be of interest to you. You can opt out for these communications by clicking “afmelden/unsubscribe”.

How is this information shared?

We will not rent or sell your (personal) data to third parties. We may, considering our justified interest, share data if not in conflict with the General Data Protection Regulation, in order to be able to use the services of these third parties, unabated the responsibility of these third parties and us to handle this data with care and responsibility. We may also share available data in order to comply with a competent governmental order/issue of a governmental institution with sufficient and effective jurisdiction.

We are not responsible for data which is gathered, stolen or multiplied by a third party, without our permission, by an unlawful intrusion, a violation of a law or regulation, unabated our responsibility to take adequate measures to prevent such intrusion or violation.

Change of competence

If Nordhaven, or a part thereof, is sold, transferred or any of our assets become property of another entity (for example as a result of a fusion, takeover, bankruptcy, termination or selling-off), data available via the website may also be transferred. The buyer or receiver will honour the agreements in this privacy policy.

Lawful request and damage prevention

We are, in case of a lawful request, capable to give access to any data available to us, to save and/or share (for example in case of a search warrant, court order or summons). We are also competent to save and/or share data if we deem in necessary for tracking, preventing and report fraud or other illegal activities to protect you, others and our self. Data received by us can be opened, edited and stored for a longer period if this is necessary to comply with a judicial order, a legal obligation, an investigation regarding our conditions, policy or in any other way to prevent damages.

Safety and security

Nordhaven takes adequate and appropriate technical and organisational measures to secure your data from loss or any illegal access. We have taken security measures to protect data on our website. However, Nordhaven cannot guarantee that this data will never be opened, revealed, changed or destroyed. You are, at all times, responsible for the management of correspondence between you and Nordhaven. We are not responsible for the functionality, privacy or security measures of any other organisation/entity.

The use of our website and the data exchanged, gathered and analysed is encrypted with an SSL-certificate. You can recognise it by the lock and green letters in the URL bar.

International transfer

Gathered information and statistics may be transferred and maintained, by the aforementioned third parties, on computers or servers outside the Netherlands, where regulations regarding data protection may differ. This concerns unidentifiable data.

Storage period

In compliance with the law, Nordhaven stores data no longer than is necessary for the realization of the goals it was gathered or processed for, unabated our responsibility to comply with legal duties, such as maintaining a just and good administration and data policy.

Right to access, object, change and to be forgotten

When you request access to your data, request a change to this data, object to our possession of that data or if you want to exercise your right to be forgotten, for example in case of incorrect, irrelevant or incomplete information, you can send a request via e-mail to or in a letter to:

Spangesekade 161
3026 GW Rotterdam

The Netherlands

Applications, websites and third party services

We are not responsible for the practices of applications, websites or services of third parties, which are linked to or from our website. Our privacy policy is not applicable if/when you click a link to go from our website to another application, website or service. Your behaviour in an application, on a website or service of a third party, whereunder parties with a link on our website, are subject to their own rules and policies.

Privacy of children

Our website does not specifically or aim to ask data of persons younger than the age of 16 (minors, hereafter “children”). If we discover to have gathered information of a child, without permission of their parent(s) or guardian(s), we will take adequate measures to delete this data from our servers and systems. If you suspect that we have gathered data of your child without your permission, you can contact us via, or with a letter addressed to:

Spangesekade 161
3026 GW Rotterdam

The Netherlands

Information abroad

Laws and regulations regarding data and privacy in foreign countries may differ from Dutch laws and regulations. The General Data Protection Regulation, which is applicable in the entirety of the European Union, is not detailed regarding all privacy-related topics. Laws and jurisprudence can differ per country, for example with respect to who qualifies as a minor. Dutch law is applicable to the use of our website and services.


Nordhaven may, from time to time and without preceding warning or further notice, change this privacy policy, to comply with new regulation and/or other legal obligations. It is recommended to read this privacy policy from time to time. Changes to this privacy policy enter into force the moment it is published on our website.


Dutch law is applicable to this privacy policy. Legal proceedings regarding this privacy policy will be filed by the court of Rotterdam, located at Wilhelminaplein 100-125. This court is competent to take notice of such proceedings.


If you have any question regarding this privacy policy, you can contact us by sending an e-mail to